Privacy Policy

Who we are

CelebrateAble is a trading brand of Inclusive Entertainment Group CIC (Company Number 17112577), United Kingdom. We provide inclusive entertainment, events, consultancy, training and related services for councils, schools, charities, organisations, businesses and private clients across the UK.

Inclusive Entertainment Group CIC is the Data Controller responsible for your personal information.

Email: ben@celebrateable.co.uk

What information we collect

Information you provide directly:

• Name
• Email address
• Telephone number
• Postal address
• Event details and requirements
• Accessibility requirements you choose to share
• Booking and enquiry information
• Messages submitted through contact forms
• Survey responses or feedback

Information collected automatically:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information
• Pages visited and time spent on the site

How we use your information

We use your information to respond to enquiries, provide quotes and bookings, deliver services and events, manage customer relationships, improve our website and services, send updates or marketing where consent is given, meet legal obligations, and maintain accessibility and inclusion standards where appropriate.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases: consent, contractual necessity, legitimate interests, and legal obligations.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, enhance user experience and support website security. You can manage or disable cookies through your browser settings. For more detail, see our Cookie Policy.

Marketing communications

We may send marketing emails or updates if you have opted in or previously engaged with our services where lawful to do so. You can unsubscribe at any time.

Sharing your information

We do not sell your personal information. We may share information with trusted third parties where necessary, including event partners or subcontractors, payment providers, website and hosting providers, CRM or booking systems, professional advisers, and legal or regulatory authorities where required.

Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, disclosure, alteration or destruction. However, no online transmission or storage system can be guaranteed as completely secure.

Data retention

We only retain personal information for as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.

Your rights

Under UK data protection law, you have the right to access your personal data, correct inaccurate information, request deletion of your data, restrict or object to processing, withdraw consent, request data portability, and lodge a complaint with the Information Commissioner's Office (ICO).

You can contact the ICO at ico.org.uk or by calling their helpline on 0303 123 1113.

Children's privacy

Some of our services may involve children's events. We only collect information relating to children where necessary for service delivery, accessibility, safeguarding or event planning, typically through a parent, guardian, school or organisation.

Third-party links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of third-party websites.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact us

CelebrateAble, a trading brand of Inclusive Entertainment Group CIC.

Website: celebrateable.co.uk
Email: ben@celebrateable.co.uk